Patient documents
Below are some useful documents in PDF format. If you wish to discuss any of this information please contact the Practice.
Practice leaflet
A copy of our practice leaflet giving patients essential information about our practice
Practice Leaflet Publisher 2026.pdf
Adobe Acrobat document [553.2 KB]
A copy of our practice leaflet giving patients essential information about our practice
Practice Leaflet Publisher 2026.pdf
Adobe Acrobat document [553.2 KB]
Data Privacy Notice
Our practice's data privacy notice
Data Privacy Notice 2025.pdf
Adobe Acrobat document [198.8 KB]
Our practice's data privacy notice
Data Privacy Notice 2025.pdf
Adobe Acrobat document [198.8 KB]
Complaints code of practice
A patient's guide to how we handle complaints within the practice
Complaints - code of practice for patien[...]
Adobe Acrobat document [736.9 KB]
A patient's guide to how we handle complaints within the practice
Complaints - code of practice for patien[...]
Adobe Acrobat document [736.9 KB]
Complaints Handling Policy
Full process for how we handle complaints at the Practice
Complaints handling policy 2026.pdf
Adobe Acrobat document [778.5 KB]
Full process for how we handle complaints at the Practice
Complaints handling policy 2026.pdf
Adobe Acrobat document [778.5 KB]
GDC standards
How the dental professionals within our practice comply with the requirements of the General Dental Council (GDC)
GDC standards - patient leaflet.pdf
Adobe Acrobat document [852.6 KB]
How the dental professionals within our practice comply with the requirements of the General Dental Council (GDC)
GDC standards - patient leaflet.pdf
Adobe Acrobat document [852.6 KB]
Quality Assurance Policy
This document outlines how we aim to provide the best possible service to our patients
Quality Assurance Statement.pdf
Adobe Acrobat document [761.8 KB]
This document outlines how we aim to provide the best possible service to our patients
Quality Assurance Statement.pdf
Adobe Acrobat document [761.8 KB]
New Patient Acceptance
This document outlines our acceptance policy for new NHS patients
1 New Patient Acceptance Policy 26.pdf
Adobe Acrobat document [614.4 KB]
This document outlines our acceptance policy for new NHS patients
1 New Patient Acceptance Policy 26.pdf
Adobe Acrobat document [614.4 KB]
Failed Appointments Policy
This document outlines our process for managing appointments that are not attended or cancelled at short notice.
1 Failed Appointments Policy 26.pdf
Adobe Acrobat document [531.1 KB]
This document outlines our process for managing appointments that are not attended or cancelled at short notice.
1 Failed Appointments Policy 26.pdf
Adobe Acrobat document [531.1 KB]
Access and Urgent Treatment Policy
This document outlines how we manage patients with urgent treatment needs.
1 Access and Urgent Treatment Policy 26.[...]
Adobe Acrobat document [598.8 KB]
This document outlines how we manage patients with urgent treatment needs.
1 Access and Urgent Treatment Policy 26.[...]
Adobe Acrobat document [598.8 KB]
Payment and Refund Policy
This document outlines how we manage payments and refunds.
Payment Charges and Refund Policy 26.pdf
Adobe Acrobat document [717.3 KB]
This document outlines how we manage payments and refunds.
Payment Charges and Refund Policy 26.pdf
Adobe Acrobat document [717.3 KB]
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