Patient documents
Below are some useful documents in PDF format. If you wish to discuss any of this information please contact the Practice.
Practice leaflet
A copy of our practice leaflet giving patients essential information about our practice
Practice Leaflet Publisher 2024.pdf
Adobe Acrobat document [553.3 KB]
A copy of our practice leaflet giving patients essential information about our practice
Practice Leaflet Publisher 2024.pdf
Adobe Acrobat document [553.3 KB]
Data Privacy Notice
Our practice's data privacy notice
Data Privacy Notice 2024.pdf
Adobe Acrobat document [198.8 KB]
Our practice's data privacy notice
Data Privacy Notice 2024.pdf
Adobe Acrobat document [198.8 KB]
Complaints code of practice
A patient's guide to how we handle complaints within the practice
Complaints - code of practice for patien[...]
Adobe Acrobat document [627.2 KB]
A patient's guide to how we handle complaints within the practice
Complaints - code of practice for patien[...]
Adobe Acrobat document [627.2 KB]
GDC standards
How the dental professionals within our practice comply with the requirements of the General Dental Council (GDC)
GDC standards - patient leaflet.pdf
Adobe Acrobat document [852.6 KB]
How the dental professionals within our practice comply with the requirements of the General Dental Council (GDC)
GDC standards - patient leaflet.pdf
Adobe Acrobat document [852.6 KB]
Quality Assurance Policy
This document outlines how we aim to provide the best possible service to our patients
Quality Assurance Statement.pdf
Adobe Acrobat document [761.8 KB]
This document outlines how we aim to provide the best possible service to our patients
Quality Assurance Statement.pdf
Adobe Acrobat document [761.8 KB]
New Patient Acceptance
This document outlines our acceptance policy for new NHS patients
New Patient Acceptance Policy 25.pdf
Adobe Acrobat document [423.2 KB]
This document outlines our acceptance policy for new NHS patients
New Patient Acceptance Policy 25.pdf
Adobe Acrobat document [423.2 KB]
Failed Appointments Policy
This document outlines our process for managing appointments that are not attended or cancelled at short notice.
Failed Appointments Policy 25.pdf
Adobe Acrobat document [529.1 KB]
This document outlines our process for managing appointments that are not attended or cancelled at short notice.
Failed Appointments Policy 25.pdf
Adobe Acrobat document [529.1 KB]
Access and Urgent Treatment Policy
This document outlines how we manage patients with urgent treatment needs.
Access and Urgent Treatment Policy 25.pd[...]
Adobe Acrobat document [598.9 KB]
This document outlines how we manage patients with urgent treatment needs.
Access and Urgent Treatment Policy 25.pd[...]
Adobe Acrobat document [598.9 KB]
Payment and Refund Policy
This document outlines how we manage payments and refunds.
Payment and Refund Policy 25.pdf
Adobe Acrobat document [593.1 KB]
This document outlines how we manage payments and refunds.
Payment and Refund Policy 25.pdf
Adobe Acrobat document [593.1 KB]
NHS new "urgent access" patient information
This is an information document for patients using our "NHS access" slots on a Thursday morning.
Urgent Access Pt info leaflet.pdf
Adobe Acrobat document [426.1 KB]
This is an information document for patients using our "NHS access" slots on a Thursday morning.
Urgent Access Pt info leaflet.pdf
Adobe Acrobat document [426.1 KB]
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